FAQ

Can adults participate?

Are there weight limits?

What is the minimum age to enter Eracle Jump?

The minimum age to access the park is 3 years, and children must be at least 100 cm tall. Children up to 6 years old must be accompanied by an adult, who does not pay unless jumping.

Do I need to sign a waiver before entering?

Yes, it is necessary to sign a waiver before accessing the trampoline area. If you are underage, a parent or legal guardian must sign it for you.

Can I wear my own socks?

Are there instructors present during activities?

Yes, there are always qualified instructors in the area to ensure safety and assist you during the activity.

Can I bring food or drinks?

For safety and hygiene reasons, external food and drinks are not allowed inside the park, except for birthday cakes for pre-booked parties. We have an Element Café offering a wide range of snacks and beverages for visitors.

We recommend wearing comfortable and sporty clothing. Non-slip socks are mandatory for safe jumping.

Is there an Air Bag in the park? Are there specific rules for using it?

Yes, the Air Bag is one of the most fun attractions at Eracle Jump! As for the rules, the same apply as in the rest of the park. However, for children under 12, we require written parental consent to use the Air Bag. Additionally, it is essential to always follow the instructors’ directions to ensure a safe and enjoyable experience.

The maximum weight limit for using the trampolines is 120 kg to ensure the safety of all participants.

For safety reasons, we require all participants to wear Eracle Jump socks, which have been specially tested for use on our trampolines.

Do I need to wear special clothing?

What are the main rules to follow in the trampoline area?

Everyone must jump on one trampoline at a time, running in the jump area is prohibited, and participants must always follow the instructors’ directions. Eracle Jump socks are mandatory.