FAQ

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General Questions and Regulations

Are there weight limits?

What is the minimum age to enter Eracle Jump?

The minimum age to access the park is 3 years, and children must be at least 100 cm tall. Children up to 6 years old must be accompanied by an adult, who does not pay unless jumping.

Do I need to sign a waiver before entering?

Yes, it is necessary to sign a waiver before accessing the trampoline area. If you are underage, a parent or legal guardian must sign it for you.

Can I wear my own socks?

Are there instructors present during activities?

Yes, there are always qualified instructors in the area to ensure safety and assist you during the activity.

Can I bring food or drinks?

For safety and hygiene reasons, external food and drinks are not allowed inside the park, except for birthday cakes for pre-booked parties. We have an Element Café offering a wide range of snacks and beverages for visitors.

We recommend wearing comfortable and sporty clothing. Non-slip socks are mandatory for safe jumping.

Is there an Air Bag in the park? Are there specific rules for using it?

Forms

Additional Services

Parties and Special Events

Schedules and Purchasing Methods

General Questions and Regulations

Yes, the Air Bag is one of the most fun attractions at Eracle Jump! As for the rules, the same apply as in the rest of the park. However, for children under 12, we require written parental consent to use the Air Bag. Additionally, it is essential to always follow the instructors’ directions to ensure a safe and enjoyable experience.

The maximum weight limit for using the trampolines is 120 kg to ensure the safety of all participants.

For safety reasons, we require all participants to wear Eracle Jump socks, which have been specially tested for use on our trampolines.

Do I need to wear special clothing?

Can adults participate?

Absolutely! Eracle Jump is open to people of all ages, from children to adults looking for a bit of adrenaline.

Is a medical certificate required to participate?

Yes, as this is a sports activity, a valid medical certificate is required for first-time access. This document ensures the safety of all participants and complies with regulations set by recognized sports associations. The rule does not apply to party package guests not engaging in sports.

Is membership required for Eracle Jump?

Yes, to access sports activities (free jumps, parkour courses, or other training), you must be registered with Eracle Adventures SSD and hold a membership with Libertas APS National Sports Center. Membership is quick to arrange at reception and valid for one calendar year. It includes personal insurance coverage for maximum safety during activities. Rules do not apply to party package guests not participating in sports.

What are the main rules to follow in the trampoline area?

Everyone must jump on one trampoline at a time, running in the jump area is prohibited, and participants must always follow the instructors’ directions. Eracle Jump socks are mandatory.